I needed some metal panels for my patio project that I’m doing at home. Heard about Royal Metals from a friend. I checked with both of the metal suppliers that I know of in Lytle. I went with Royal because I could save over $300. I figured I could drive to Boerne for that kind of savings. My order was ready in about a week. They loaded everything in my truck. Nice people reasonable prices and my metal looks great.
July 2023
I have been building metal buildings for over 20 years. Royal hands down has the best pricing and customer service around. Great people in the shop and great person behind the counter. With that being said they are what I consider a ma and pop operation. They are under staffed in office. You walk in mueller or metal mart down the road and they have no shortage counter help. I’ve been in there and the line is 5 deep and this poor girl behind the desk can’t keep up. She’s answering the phone (rang 5 times) and helping people in front her obviously overwhelmed but Upper management (owner) for the most part is always there to help her if he’s able to. There’s a... read full review
July 2023
Rude lady up front. I can agree to that. She is not very informative. Speaks to you like your a dummy. So with that being said, if your new to the business of metal components. Do not expect her to help you figure anything out. I feel kinda bad for having to leave this review, but she doesn't seem to care about your feelings so oh well. This is a honest experience. Do not allow this review to be disputed.Sincerely,Adrian Hernandez ✌️
I needed some metal panels for my patio project that I’m doing at home. Heard about Royal Metals from a friend. I checked with both of the metal suppliers that I know of in Lytle. I went with Royal because I could save over $300. I figured I could drive to Boerne for that kind of savings. My order was ready in about a week. They loaded everything in my truck. Nice people reasonable prices and my metal looks great.
I have been building metal buildings for over 20 years. Royal hands down has the best pricing and customer service around. Great people in the shop and great person behind the counter. With that being said they are what I consider a ma and pop operation. They are under staffed in office. You walk in mueller or metal mart down the road and they have no shortage counter help. I’ve been in there and the line is 5 deep and this poor girl behind the desk can’t keep up. She’s answering the phone (rang 5 times) and helping people in front her obviously overwhelmed but Upper management (owner) for the most part is always there to help her if he’s able to. There’s a... read full review
Rude lady up front. I can agree to that. She is not very informative. Speaks to you like your a dummy. So with that being said, if your new to the business of metal components. Do not expect her to help you figure anything out. I feel kinda bad for having to leave this review, but she doesn't seem to care about your feelings so oh well. This is a honest experience. Do not allow this review to be disputed.Sincerely,Adrian Hernandez ✌️