I had a few questions after my dog’s recent stay—just some confusion on my end about policies and pricing—and the team at Hill Country Pet Ranch went above and beyond to follow up and make sure everything was clear. They took the time to personally call me, walk me through everything with kindness and transparency, and truly made me feel heard and valued.
It’s rare to find a place that not only provides great care for your pets but also treats their clients with this level of respect and professionalism. I was so impressed by their responsiveness and willingness to go the extra mile. You can tell they really care, and that kind of service makes all the difference.
My... read full review
June 2025
I had a few questions after my dog’s recent stay, just some confusion on my end about policies and pricing, and the team at Hill Country Pet Ranch went above and beyond to follow up and make sure everything was resolved. They took the time to personally call me, walk me through everything with kindness and transparency, and truly made me feel heard and valued.
It’s rare to find a place that not only provides great care for your pets but also treats their clients with this level of respect and professionalism. I was so impressed by their responsiveness and willingness to go the extra mile. You can tell they really care, and that kind of service makes... read full review
April 2025
My son’s dog was boarded here over the Easter weekend. Their knowledgeable staff recognized he was in distress. He’s a large Alaskan Malamute and his stomach had flipped. They took him to the emergency vet for a correct diagnosis, keeping my son informed all this time. After getting our approval the vet performed emergency surgery. Hill Country Pet Ranch saved his life by being so diligent. We are so thankful to them. Had he just been staying with friends his symptoms may have gone unnoticed until it was too late. Thank you again!
I had a few questions after my dog’s recent stay—just some confusion on my end about policies and pricing—and the team at Hill Country Pet Ranch went above and beyond to follow up and make sure everything was clear. They took the time to personally call me, walk me through everything with kindness and transparency, and truly made me feel heard and valued. It’s rare to find a place that not only provides great care for your pets but also treats their clients with this level of respect and professionalism. I was so impressed by their responsiveness and willingness to go the extra mile. You can tell they really care, and that kind of service makes all the difference. My... read full review
I had a few questions after my dog’s recent stay, just some confusion on my end about policies and pricing, and the team at Hill Country Pet Ranch went above and beyond to follow up and make sure everything was resolved. They took the time to personally call me, walk me through everything with kindness and transparency, and truly made me feel heard and valued.
It’s rare to find a place that not only provides great care for your pets but also treats their clients with this level of respect and professionalism. I was so impressed by their responsiveness and willingness to go the extra mile. You can tell they really care, and that kind of service makes... read full review
My son’s dog was boarded here over the Easter weekend. Their knowledgeable staff recognized he was in distress. He’s a large Alaskan Malamute and his stomach had flipped. They took him to the emergency vet for a correct diagnosis, keeping my son informed all this time. After getting our approval the vet performed emergency surgery. Hill Country Pet Ranch saved his life by being so diligent. We are so thankful to them. Had he just been staying with friends his symptoms may have gone unnoticed until it was too late. Thank you again!