About Austin Gastroenterology: Lakeway - Bee Cave
Austin Gastroenterology: Lakeway is a leading gastroenterology practice in Central Texas, known for its professionalism and quality care. Patients have praised the staff for being knowledgeable and thorough, with very little wait time for appointments. Many have highlighted the exceptional service provided by Dr. John Tsai and his physician assistant, Britney Dann, who take the time to address concerns and explain procedures in detail, helping to ease patient anxiety. The facility is noted for being clean and organized, which fosters confidence in the services offered. Post-procedure care is also emphasized, with clear follow-up instructions and prompt communication from the medical team. Overall, patients report having positive experiences, making Austin Gastroenterology a highly recommended choice for gastrointestinal health. While the staff is generally well-received, there have been suggestions for improvement in customer service at the front desk, particularly regarding the demeanor of some receptionists. Despite this minor concern, the overall level of care and expertise at Austin Gastroenterology: Lakeway remains exceptional, making it a top choice for individuals seeking gastrointestinal care.
Austin Gastro was efficient, clean and very friendly. The Bee Cave location was recommended to me and my husband by a friend and we both scheduled our colonoscopies there. I am so happy to have found a great place and highly recommend it.
Dr. Zhang is one of the best doctors I’ve ever had. She takes the time to listen to all of my questions, is incredibly thorough and knowledgeable, and makes me feel heard. It is very clear that she truly knows her stuff. I highly recommend her!
I cannot begin to express my satisfaction with Dr. Benjamin Havemann and his staff at Austin Gastroenterology. From the front desk, to the nurses, and the doctor, each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. I appreciated their follow-up and willingness to answer all my questions. A big thank you to all!