USMD OFFICE is known for its superior treatment and attentive staff. Patients appreciate the kindness and professionalism of the front desk and the convenience of the on-site lab, which provides quick results. Nurse Practitioners like Mona and Amanda take their time to address questions, ensuring patients feel valued. Dr. Jones is praised for her patience and thoroughness, often spending ample time with patients, which contributes to a positive experience. While there can be occasional longer waits in the office, the overall care and attention make USMD OFFICE highly recommended.
I would give this 1 star, but I do actually like the PAs and nurses. Notice, I didn’t say doctors, BECAUSE I’VE NEVER SEEN ONE. You could schedule a year out and still not see your actual doctor.
The administration is truly terrible. They deserve 1 star. Once I needed to be seen quickly, and they scheduled me for 4pm, but told me to come in as soon as I could. I showed up at 3:00pm and wasn’t seen until 6:15pm. In fact, when my appointment ended, the entire front office had left, so I couldn’t even pay.
Recently, I called to schedule a TB test for employment records, and while I was put on the schedule, somebody forgot to actually order the test. When I arrived… read full review
I have been coming to this office for many many years and I only had 1 schedule issue that was resolved. This office is great! Dr. Joseph is great! I don't know what the problem is with all the 1 star people, but maybe it's you or your attitude. A doctor office can get really busy at times, just give them a break and be patient. You just might have a much better experience.
Love dr olivo. If I have a problem other drs or nurse practitioners can't fix i go to her. I just called to make one such appt and the wait was about 3 weeks. Not too bad. I've seen it be like 3 months roughly. Also, I only had to wait on the phone 5min
1305 Airport Freeway, Bedford, TX 76021
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