Reviews for ZaSpa
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Hours
Monday: ClosedTuesday: ClosedWednesday: 10AM - 2PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 9AM - 6PM
Sunday: 9AM - 6PM
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michelin restaurant
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Ratings
Google: 3.2/5ZaSpa
400 Lavaca St, Austin
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Beautiful, modern hotel and spa. Spa will validate valet service. Staff friendly and knowledgeable and spa is beautiful but tiny. Be aware the dressing area/bathroom is only big enough for 2 people max and waiting area for spa is not much more than one big, comfy sofa. However, they seemed to book appointments where this wasn't an issue. Check in staff was friendly and my service (facial) was fabulous. Theresa did an excellent job and it was the best facial I've ever had! She educated me on skincare (only after I shared my interest--not pushy like some can be) and look forward to returning.
I'll be honest, while Hotel ZaZa's spa was smaller and had a more eclectic, city vibe vs. the quaint country spas I've used and preferred, the client service was far superior to any facility I've used before, hands down. I've been an event and meeting planner for 20+ years, last 10 spent with a huge, international government consulting firm. I've been to a lot of hotels and spas during my travels so I speak from experience! Nicci, the manager at the desk, called to confirm my appointment a day ahead and we talked about the service and areas I wanted to concentrate on. I walked in an hour early expecting to be told to wait in the lobby but was instead welcomed in with...read full review
Great massage and relaxing space. This spa is tiny though so know you will feel a little like you're on a production line (ex. Changing room has one toilet so you may have to wait in line in your robe which takes away from that zen feel). Overall decent price for an easy massage.