Virtual Medical Clinic @Riverside Austin

Jan 2024

I cut my finger at work, I needed stitches but instead the doctor glued the piece I sliced off. Week later the part of finger is black, was told it could be saved with just the glue. She was super upset when I told her I prefer her not to touch my finger after she got her glove stuck on the area. She was trying to pull it off, which hurt.... I guess she forgot she is working on a patient. I had to tell her to remove her glove and try to peel it off slowly. I refused getting seen by her and I'd suggest you go see someone else. Don't waste your time here, terrible reviews for a reason.

Sep 2023

This place is horrible. They take forever and do a LOT of talking with each other instead of seeing patients. They only had 3 patients and it took over an hour to be seen! Find somewhere else to go...

May 2023

If I could give this place zero stars I would- DO NOT COME HERE! The receptionist is a bitch with an attitude problem that seems like she can't be bothered. I came in with my friend who had been in a freak accident and burned their left eye. The receptionist didn't even look at us or have any care that we were there trying to get scheduled. She told me the next available appointment IF NO ONE SHOWS UP is at 1:15 pm, we were there around 8:45 am...the lobby had two other folks in there. What's the point of accepting walk-ins if we need an appointment??? I would've left fine even if we had to wait a lil if the receptionist wasn't so cold. DO NOT WASTE YOUR TIME GO TO URGENT...read full review