Mark runs a great company. All of the employees are amazing. They are so friendly, very professional, trustworthy and very good at what they do. After contacting them, they came out the next day. They figured out my issue immediately and created a plan to get the problem solved (duct work issue and design). They have great communication before, during and after they visit. I highly recommend the coolest to anyone needing AC service. 5 + stars!
April 2025
I love many things about this company, starting with a live person answers the phone right away. Their technicians are thorough and professional. On our most recent service call Willie rearranged his schedule to return later in the day after the outside units after they had warmed up. That’s going the extra mile.
September 2025
The Coolest LLC has come out two times to my residence and each time their professionalism, sincerity, and care in getting the job done is unmatched. They are not out here to scam anybody or to take advantage of you in a bad situation. If I could recommend them higher I would. They will be my go to AC company while I’m in Austin for the rest of my time here. Dagan is again an exceptional technician and one I plan to ask for by name!!!
Mark runs a great company. All of the employees are amazing. They are so friendly, very professional, trustworthy and very good at what they do. After contacting them, they came out the next day. They figured out my issue immediately and created a plan to get the problem solved (duct work issue and design). They have great communication before, during and after they visit. I highly recommend the coolest to anyone needing AC service. 5 + stars!
I love many things about this company, starting with a live person answers the phone right away. Their technicians are thorough and professional. On our most recent service call Willie rearranged his schedule to return later in the day after the outside units after they had warmed up. That’s going the extra mile.
The Coolest LLC has come out two times to my residence and each time their professionalism, sincerity, and care in getting the job done is unmatched. They are not out here to scam anybody or to take advantage of you in a bad situation. If I could recommend them higher I would. They will be my go to AC company while I’m in Austin for the rest of my time here. Dagan is again an exceptional technician and one I plan to ask for by name!!!