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The Computer Repair Connection
1901 W Ben White Blvd, Austin
Directions Call Website Suggest an Edit
1901 W Ben White Blvd, Austin
Directions Call Website Suggest an Edit
I've never left a review for any company before. My laptop's keyboard was going out and I had trouble with framerate issues, I brought it in and Juan was very pleasant and knowledgeable. He replaced my keyboard, and then also cleaned up and re-thermal pasted my cooling system for no additional cost. It was done quickly considering the need to have a new keyboard shipped in. I would highly recommend to anyone needing laptop repairs.
When my beloved homebuilt Windows machine died, I figured a new power supply would fix the problem. It didn't. Someone on Reddit suggested this place, and the reviews were pretty good, so I decided to take a chance. It was a very good decision - Juan diagnosed a dead motherboard and replaced it, which fixed the problem. He's friendly, he explains the problem and solution, and he knows his stuff. If I have any more problems, I'll be back.
I spilled hot chocolate directly on my windows laptop keyboard and I immediately took it in the next day to get it cleaned out. I was told they would clean it out for me for a flat fee, and they would notify me if any parts needed to be replaced. The fee seemed a little steep at the time, but still much less expensive than replacing the whole laptop, and considering my laptop would need to be disassembled, it made sense. I got my laptop back within a few days and it's been working perfectly! I very much appreciate the honesty, turnaround time, and warranty. I would definitely come back if I ever needed computer repair services again.