Personify

Apr 2025

I think I have posted maybe three 1-Star reviews ever on Google and I hate that I'm even doing this now... Our organization has spent thousands annually over the past 3 years on Personify products particularly MCTrade / MemberClicks, and the level of customer service we've received has been unacceptable. Communication is slow, support is rigid and inflexible, and getting a simple issue resolved often turns into a drawn-out process with no accountability.

The most frustrating part? When we raised concerns, MemberClicks compared our account to Netflix and Spotify, as if a B2B organization spending thousands a year should expect the same level of support as a $10...read full review

Jul 2023

Trying to do business with this company has been absolutely horrible. They don't even have a phone number to call, not on their website nor from any of their sales people. They took away our registration software during a switch to a new platform and failed to inform us. Getting support is only through email and they are slow to respond. I am incredibly disappointed with our decision to use Personify Corp and would recommend finding another business to work with. One that at the very least has a phone number.........