North Austin Veterinary Group

Apr 2023

I have been taking my cat to NAAH for 6 years now, and am pleased so far. Luckily, my cat has been very healthy!! So this review is only about annual check ups. I know it's probably hard to keep great techs on staff, and even though there is often turnover year over year the techs are always so nice and professional.

Aug 2022

Amazing place with caring staff. I had to put down my 10 year old dog with heart failure, and North Austin Animal Hospital showed incredible compassion every step of the way. Even from the moment of check-in, the receptionist read why I was there and treated me accordingly. My dog was able to be euthanized while sitting between two family members, instead of on a table. The vet knelt to administer the shots so that my dog could be more comfortable. She asked for my permission for each step. My dog passed very peacefully and quickly. I've never had to euthanize a pet so I didn't know what questions to ask, but this place understands grief, and explained every part of the process to me which I am so grateful for. As for the price, the final cost was in the $150-200 range. Other vets I called wanted $250+, and in-home euthanasia services wanted $500. I couldn't ask for a better experience. Thank you to the staff for your kindness and professionalism.

Jun 2022

I have been taking my two cats to North Austin Animal Hospital for the past 3 years, so this is a bit of a long-term review. I absolutely cannot say enough good things about this hospital. The staff is incredibly friendly, responsive, and knowledgeable. They are very efficient in checking people in/out. They always call the day after an appointment to make sure that we understood the plan for the visit and to check in on the cats. They do all the little things right. For the first several years, we went here for yearly checkups. The cats had no major medical issues, and I felt they did a wonderful job with these routine checkups- They recommended reasonable treatments and did not upsell us on things that did not fit our cat's specific needs. We saw a couple different veterinarians at this time and did not have a single problem with any of them. Then one of our cats became sick with a very rare and complex illness. Because of this, there was a point where she required very frequent visits here, about every 2-3 weeks for the better part of a year. This is when Dr. Kristin Little became our primary veterinarian. I am a physician and I can confidently say that Dr. Little is one of the most caring, empathic, and knowledgeable clinicians that I have ever come across. She cared for our cat literally as if she was our family member. I could not have asked for a better veterinarian to get us through an incredibly frustrating and sad time. I felt she was by our side the entire time. She did all the small things to make us feel supported - she called in prescriptions quickly, she communicated frequently, she updated us with tests results promptly. Given the rarity and complexity of our cat's illness, we eventually were referred to subspecialized care. The specialist did not have to waste any time re-ordering any tests or questioning any of the previous workup because Dr. Little had done such a fantastic and thorough job prior to being referred. At the same time, Dr. Little was also very reasonable in the tests that she ordered to not overwhelm us financially. It is incredibly difficult to walk a thin line between trying to diagnose a complicated/complex illness while trying to be judicious in which tests to order. I highly recommend North Austin Animal Hospital to anyone looking for veterinarian care.