About Flooring Warehouse
Flooring Warehouse is a customer-focused business with a large selection of ready-to-install flooring options, offering great prices and excellent customer service. With five locations across the Austin area, their well-stocked showrooms reflect their commitment to quality and customer satisfaction. Their team, led by experts like Joaquin and Matt Graybill, provides helpful service, taking the time to understand clients' goals and needs. They offer expert consultation, guiding clients towards the best installation methods and materials to ensure satisfaction with the final product. The company is known for its quality options for every price point, professional installers, and representatives who prioritize client needs. Recent reviews highlight the knowledgeable staff, especially Matt Graybill, who provided detailed and transparent bids without upselling unnecessary upgrades. Customers appreciate the quick, professional installation and the company's willingness to go above and beyond, even helping document damage from previous tenants. Overall, Flooring Warehouse has built a reputation as a trusted partner for flooring and renovation projects through its focus on building relationships and providing competitive pricing.
Highly recommend. Worked with Matt Graybill to replace and upgrade carpet. He was very knowledgeable, gave a great price and was very transparent and didn't try to upsell unnecessary upgrades. Bid was detailed and well documented. Installation was quick and professional. Overall very pleased with the end result.
Worked with Matt on replacing 2700sqft of old carpet flooring with new engineered hardwood. The experience was great, communication from Matt in particular was really good. Good value and good company to work with. I would recommend.
Service That Goes Above and Beyond
We recently had new flooring installed by Flooring Warehouse. While there were a few bumps along the way (as these projects sometimes do), the exceptional service—especially from our Account Executive, Matt Graybill—made all the difference.
He was professional, knowledgeable, and genuinely committed to a positive outcome. Even while recovering from a weekend injury, he personally stopped by to check on the installation—something we truly appreciated.
Matt also went the extra mile by helping us document extensive damage left by a previous tenant, providing detailed and professional support that proved incredibly...read full review