About Custom Sounds & Tint - S Congress
Custom Sounds & Tint - S Congress is a trusted destination for car, truck, SUV, and boat upgrades. They specialize in installing a wide range of car radios, speakers, subwoofers, and amplifiers, including top brands like Focal, Alpine, JL Audio, and Rockford Fosgate. The business also offers CarPlay, Android Auto, window tinting, alarms, remote starters, radar detectors, and LED lighting. Customers appreciate the certified technicians and lifetime warranty on all installations, as well as vehicle safety features like dash cams and backup cameras. The staff is helpful and friendly, with knowledgeable team members like Amy, who is highly skilled in car audio. Customers praise the outstanding customer service, with some mentioning how staff like Mike and Matt go above and beyond to support them, even after hours. The store is known for its quality work, from the installers in the back to management upfront, making it a top choice for car and boat enthusiasts. As a certified Intoxalock Ignition Interlock location, it also helps customers get back on the road after a DUI.
Today I arrived distraught from Intoxalock issues, with very little direction from them. Amy handled the whole situation with grace and professionalism. I'm truly thankful for her and her services- even when I felt like I was being a turd. Thank you again Amy!
Recently purchased a t-harness from Custom Sounds And Tint and I had some issues with the operation after the install. Although it was after hours, I messaged Mike and he actually replied. He helped me as much as he could, but he wasn't at "the office" so he said he would continue the following day. A couple days later, Mike had Matt help me since Matt was more knowledgeable with the issue my system was having.
Even though the issue has not been resolved at the time of my writing this review, Mike and Matt have provided OUTSTANDING customer service and support. Both have been very patient and allowed me to describe the issue as best I could. Custom Sounds and Tint,...read full review
This store is the best in Austin, from the quality of work the installers in the back provide to the management up front it's a hell of an operation they got going on there. Ammie is by far one of the most knowledgeable people I've come across when it comes to car audio knowledge. If you need subs, amp radio or lots of other 12 volt work done come see her. They are a great team there.