Alta Pest Control

Alta Pest Control is a local service provider that is dedicated to preventing pests from entering homes. They use a multi-step process to keep various pests, including spiders, ants, wasps, and rodents, out of the home and yard. The company is licensed and insured, offering a guaranteed service with unlimited free re-treatments. Customers appreciate the thorough, friendly, and professional service, with one noting that the technician went beyond what other pest control companies had done before. The company's service technicians, such as Christian Edmonds and Miguel Herrera, are described as very friendly, informative, and professional. They take the time to explain the issues and solutions, helping to build customer confidence. One customer highlighted Miguel Herrera's polite, patient, and clear communication, which made the experience positive. Customers have also expressed satisfaction with the personnel, like Evan, who was communicative, on time, and very friendly during initial inspections and treatments. They go around the property multiple times to ensure everything is covered. This level of care and personable attitude has left a positive impression. However, some concerns have been raised about service scheduling and pricing, with reports of service dates being changed repeatedly, leading to higher costs. Additionally, there have been issues related to the timing of visits, where services are performed at random times and only the front yard is sprayed if access to the backyard is unavailable. Despite assurances from technicians that pesticides would not harm pets, some pet owners have experienced health issues with their animals since signing up with Alta Pest Control, leading to requests for reimbursement of vet bills.