About Paschal Air, Plumbing & Electric
Paschal Air, Plumbing & Electric provides professional heating, air conditioning, plumbing, and electrical services to residential and commercial customers in the Dallas/Fort Worth area. With over 50 years of experience, the company is known for its high-quality workmanship and excellent customer service. Customers frequently praise Paschal for its responsive and knowledgeable technicians, who are punctual, thorough, and respectful. The office staff also receives compliments for its coordination and communication. Recently, customers have highlighted the expertise of technicians like Tyson McLaughlin, who thoroughly cleaned and inspected multiple units and made helpful recommendations without pressure. Jacob is noted for his ability to explain everything clearly to customers and their families, creating a positive experience. Additionally, the service manager Caleb and technician Raphique have been recognized for their attention to detail and commitment to resolving HVAC problems. Raphique's friendly demeanor, especially towards children, has left a lasting impression on customers. Paschal offers a variety of services, including air conditioner repair and replacement, water heater installation and repair, basic plumbing and drain services, and electrical repairs, including home electric car charger installation.
I would recommend this company. Very pleased with promptness of response and professionalism.
Both the HVAC repair technician and the HVAC instal team were awesome. Professional, polite and courteous.
Quick & professional service.
Two minor issues for me…
The AI phone system is a pain to use.
The location tracking for service teams didn’t work.
Tyson McLaughlin is very experienced and knowledgeable. He thoroughly cleaned and inspected all 3 of our units in preparation for the coming winter. He also made recommendations for possible upgrades that may be helpful in the future, without any high pressure tactics. I highly recommend the Paschal maintenance plan.
Jacob came out the day I called. He was amazing at explaining everything to me. He also explained everything to my husband when he got home. Great technician!!! Hopefully next time we need you we get him as a technician again!