I didn't get the young man's name that just helped me but you sir were a life saver. I broke my glasses literally down the middle & super glue and tape was not helping that apparently due to the type of plastic on my frames. But he popped out my lenses and places them into new frames and only charged me $40. I didn't even know that could be done be I am so grateful for you because I didnt know what I was going to do. God had you there at the right time for me! Thanks again!
October 2025
I went to the store last month and I got a great service from the people who worked there, they where really transparent with the way the glasses where gonna be made and the time it was gonna take for them to be ready, overall a great experience.
July 2025
I have been a customer at EyeCare Pro, Parks Mall Arlington,Texas for a few years. Customer service at EyeCare Pro is a hit out of the ball park. My visit today was no exception, Emma as per usual, is class personified with impeccable customer Service, always reaches out with timely status updates with texts and/or phone calls with the product ETA. Emma is very welcoming indeed, professionally friendly and makes customers feel like part of Eyecare Pro family. Truly admire Emma's suggestive selling acumen which is always bullseye. Bona-fide rare find, a very valuable asset to Eyecare Pro. THANK YOU Emma.
I didn't get the young man's name that just helped me but you sir were a life saver. I broke my glasses literally down the middle & super glue and tape was not helping that apparently due to the type of plastic on my frames. But he popped out my lenses and places them into new frames and only charged me $40. I didn't even know that could be done be I am so grateful for you because I didnt know what I was going to do. God had you there at the right time for me! Thanks again!
I went to the store last month and I got a great service from the people who worked there, they where really transparent with the way the glasses where gonna be made and the time it was gonna take for them to be ready, overall a great experience.
I have been a customer at EyeCare Pro, Parks Mall Arlington,Texas for a few years. Customer service at EyeCare Pro is a hit out of the ball park.
My visit today was no exception, Emma as per usual, is class personified with impeccable customer Service, always reaches out with timely status updates with texts and/or phone calls with the product ETA. Emma is very welcoming indeed, professionally friendly and makes customers feel like part of Eyecare Pro family. Truly admire Emma's suggestive selling acumen which is always bullseye. Bona-fide rare find, a very valuable asset to Eyecare Pro. THANK YOU Emma.