Sport Clips Haircuts of Alvin Center offers a sports-themed experience with TVs playing games, a steamed towel treatment, and haircuts from skilled stylists specializing in men's and boys' hair. Customers appreciate the convenient online check-in system, which allows them to select their stylist, check wait times, and manage their appointments from various locations.
The salon is generally praised for its cleanliness, organization, and the quality of haircuts provided. While some customers have reported positive experiences with specific stylists like Keanna and Leslie, there have been instances of dissatisfaction with stylist Desiree, who was accused of unprofessional behavior and poor customer service. However, the owner has addressed these concerns and demonstrated a commitment to customer satisfaction.
Stopped by today and Keanna was very good, she greeted me and sat me right away, there was no wait. Place was clean and organized. Her cut was precise and high quality. Gave her instructions and she got it right away, asked a few questions, then just ran with it.
UPDATE:Spoke with the owner and I'm changing my review to a 5 Star. It's clear that they care about customer service and I really believe that the situation was handled admirably.Desiree was horrible. She skipped over me even though I was checked in and waiting inside for 30 minutes. When I expressed my concern with the lapse in customer service she stated "I don't feel comfortable cutting your hair" and kicked me out of her chair and another stylist had to cut my hair. I come here regularly and Desiree has even cut my hair many times. I'm not sure what's going on here but get her out of there before you lose more customers. By the way, Leslie was AMAZING! Very professional,personable… read full review
Great location and staff except Desiree. Refused to cut my hair because I called her out for skipping over me even though I was checked in and in the store for 30 minutes. Very rude. Very hostile. Update 11/9/23 the owner was amazing and I really feel like he cares about customer service. I also think this is a one-off situation and doesn't seem representative of the usual amazing interactions that I've had at this location. Upgrading my review due to the amazing customer care.
252 North Bypass 35 B, Alvin, TX 77511
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