Eduardo wa professional, courteous and honest. It was frustrating that my refrigerator stopped working for 2 days and after I called for service, it started working. He did the best he could. Fingers crossed!
September 2025
The technician went well above and beyond with exceptional diagnostics in repairing my AC on a hot 96° day. I could not have been more pleased with his attention to detail and willingness to do everything he could to rectify the situation. I hope he is recognized for his obvious talent and desire to ensure a job well done. Sears is well represented and I highly recommend his services.
February 2024
Ken was professional and absolutely excellent. He was clear and concise, explaining, fixing, and setting us up on a new plan that will benefit us greatly. Exactly what we needed. Sure was nice to finally be able to wash cloths. Thank you!
Eduardo wa professional, courteous and honest. It was frustrating that my refrigerator stopped working for 2 days and after I called for service, it started working. He did the best he could. Fingers crossed!
The technician went well above and beyond with exceptional diagnostics in repairing my AC on a hot 96° day. I could not have been more pleased with his attention to detail and willingness to do everything he could to rectify the situation. I hope he is recognized for his obvious talent and desire to ensure a job well done. Sears is well represented and I highly recommend his services.
Ken was professional and absolutely excellent. He was clear and concise, explaining, fixing, and setting us up on a new plan that will benefit us greatly. Exactly what we needed. Sure was nice to finally be able to wash cloths. Thank you!