About Hess Air
Reviews for Hess Air
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Hess Air, Inc. offers a variety of services, including repair, installation, and sales of custom-designed systems. They also perform indoor air quality surveys and duct cleaning. Customers appreciate their excellent service, competitive prices, and knowledgeable technicians. The team is known for being professional, thorough, and friendly. They explain every step clearly and ensure customer satisfaction. Hess Air has been trusted for many years and offers financing options to make it easier to get the right heating and cooling solutions. The company consistently strives to provide the best experience, making customers feel cared for and valued. Customers have had great experiences with Hess Air, from the helpful office staff to the skilled technicians. Technician David was praised for his professionalism and expertise in solving problems quickly. Another customer had an excellent experience with technician George, who diagnosed and fixed the issue with their air conditioner efficiently and effectively. Hess Air is known for providing prompt, reliable, and high-quality service, making them a trusted choice for heating and cooling needs.
Excellent service. Our technician, Erik Elizondo, was very knowledgeable and very professional. They have great communication to schedule the service. They explain very thoroughly and with great detail what the problem is and how they will fix it. The price was reasonable for our 2 AC units and the service was quick. The coils were very clogged with gunk and dog hair. It was a big job since our units had not been cleaned in 10 years. They also install an additional drainage sensor system in both AC units. I recommend them 100%.
Our 27 year old Trane stopped working during the night today. I was very busy at work and couldn't call for a service call. But I did stop by the Alamo Office just before 5 pm on the way home from McAllen to Weslaco. I was expecting maybe a service call the next day. To my surprise the technician was at my house by 5:30 pm. He diagnosed the issue quickly and the AC was working and cooling the house. Thank you for your quick, friendly, informative service.
Just had our two units serviced by HessAir. Eric was professional and courteous. Went with service agreement due to his explanation of benefits. Looking forward to continued business with HessAir.