This was my first facial, so I wasn’t entirely sure what to expect going in. During the appointment, there wasn’t much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn’t know what was being done to my skin.
She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged.
When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn’t necessarily enjoy the process as much as I had hoped.
That said, I do love how my skin feels a few days afterward—my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.
Tabitha W.
Mar 2026
This was my first facial, so I wasn't entirely sure what to expect going in. During the appointment, there wasn't much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn't know what was being done to my skin. She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged. When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn't necessarily enjoy the process as much as I had hoped. That said, I do love how my skin feels a few days afterward--my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.
Megan Beggs
Mar 2026
Lena is fabulous for all your waxing needs!
Tina Hare
Dec 2025
I have been going to Lena for over a year now, and she absolutely takes pride in her work and making her customers happy! Highly recommend.
Likes good food
Sep 2025
This was my first massage. I had them focus on my neck because that’s where my pain was. It definitely helped. I will be back.
Wendy Fragola
Jul 2025
Excellent service and atmosphere
Paula Eller Melton
Jun 2025
My daughters gifted me with a certificate for a short massage. Life and Cancer happened and I did not redeem immediately. It was six months expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I get it, EXPIRED but I planned to tip generously. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why be so ugly? Why not offer a discount or a shorter massage?
Please don't waste your time or money on this business, they don't care. Unprofessional and petty.
Paula E.
Jun 2025
My daughters gifted me with a certificate for a massage. Life and Cancer happened and I did not redeem immediately. It was six months expired. I get it, expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I planned to tip the full amount of the certificate. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why not offer a discount? Why not offer a price list for a shorter massage? Why be so ugly? Please don't waste your time or money on this business, they don't care. Unprofessional and petty. It was not a good vibe. Cassie snapped at someone else in the office about the AC and how it was only cool in one spot and she couldn't enjoy it between customers. It made me feel like I was the problem today.
Ramona York
Apr 2025
Each appointment with esthetician, Lena Daniel, is a 5-star experience. Don’t let the small town business experience vs a large community Medspa keep you from booking your appointment. Lena is professional and knowledgeable in skin care services and products. Your “glow” will be having people asking “what’s your secret?”.
Melody Anne Joyner
Apr 2025
I highly recommend! One of the best massage!! I never felt so relaxed in my life!!
Tabitha Holliday
This was my first facial, so I wasn’t entirely sure what to expect going in. During the appointment, there wasn’t much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn’t know what was being done to my skin.
She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged.
When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn’t necessarily enjoy the process as much as I had hoped.
That said, I do love how my skin feels a few days afterward—my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.
Tabitha W.
This was my first facial, so I wasn't entirely sure what to expect going in. During the appointment, there wasn't much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn't know what was being done to my skin. She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged. When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn't necessarily enjoy the process as much as I had hoped. That said, I do love how my skin feels a few days afterward--my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.
Megan Beggs
Lena is fabulous for all your waxing needs!
Tina Hare
I have been going to Lena for over a year now, and she absolutely takes pride in her work and making her customers happy!
Highly recommend.
Likes good food
This was my first massage. I had them focus on my neck because that’s where my pain was. It definitely helped. I will be back.
Wendy Fragola
Excellent service and atmosphere
Paula Eller Melton
My daughters gifted me with a certificate for a short massage. Life and Cancer happened and I did not redeem immediately. It was six months expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I get it, EXPIRED but I planned to tip generously. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why be so ugly? Why not offer a discount or a shorter massage? Please don't waste your time or money on this business, they don't care. Unprofessional and petty.
Paula E.
My daughters gifted me with a certificate for a massage. Life and Cancer happened and I did not redeem immediately. It was six months expired. I get it, expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I planned to tip the full amount of the certificate. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why not offer a discount? Why not offer a price list for a shorter massage? Why be so ugly? Please don't waste your time or money on this business, they don't care. Unprofessional and petty. It was not a good vibe. Cassie snapped at someone else in the office about the AC and how it was only cool in one spot and she couldn't enjoy it between customers. It made me feel like I was the problem today.
Ramona York
Each appointment with esthetician, Lena Daniel, is a 5-star experience. Don’t let the small town business experience vs a large community Medspa keep you from booking your appointment. Lena is professional and knowledgeable in skin care services and products. Your “glow” will be having people asking “what’s your secret?”.
Melody Anne Joyner
I highly recommend! One of the best massage!! I never felt so relaxed in my life!!