About Choo Choo Rooter
Choo Choo Rooter has been a reliable plumbing service in the Chattanooga area since 2013. Known for their experienced team, they effectively handle a wide range of plumbing repairs, from minor leaks to major system overhauls. Customers consistently praise the company's professionalism and efficiency, noting their responsiveness and friendly demeanor. One customer highlighted how the team came out the same day and fixed the problem quickly, ensuring that the issue was completely resolved. Another customer appreciated Phillip's help with troubleshooting their gas water heater, as he walked them through restarting the pilot flame via Facetime. Choo Choo Rooter is available 24/7, making them a top choice for urgent plumbing issues. Their commitment to exceptional customer service has led to numerous recommendations from satisfied clients, who value the thoroughness and dedication of the team in resolving plumbing challenges promptly. Customers have noted the team’s ability to handle intricate jobs that others would have found challenging, earning their trust and satisfaction. Whether dealing with a clogged drain, a malfunctioning water heater, or complex installations like an interior French drain, Choo Choo Rooter is dedicated to providing effective, honest, and quick plumbing solutions. They are also known for their quick response to urgent issues, often squeezing customers into their schedule and arriving within a couple of hours. The company’s skilled team, including owner Phillip and other trusted workers like Paul, frequently finds solutions others cannot, such as locating and pumping septic tanks that have not been serviced in years. Their work often includes rebuilding retaining walls and installing risers to make future maintenance easier. Customers appreciate their honesty, professionalism, and the fact that they stand by their work, making Choo Choo Rooter a trusted, family-owned small business in the area.
ABSOLUTELY the best people you can have come work for you ! They are kind , honest , and actually out here to serve our community the RIGHT way . I have a new small family with a 6 month old , earlier yesterday had another company come out to quote me for what would be 40,000 dollars for a whole new septic tank and that my family had to evacuate the house for two weeks because the issue was so “ bad” and once we got choo choo footer out for a second opinion .. it was a SINPLE CLOG ,,, something that would have devastateed our family tremendously , Phillip and his crew got it fixed and saved us from a lot of heart break . THANK YOU CHOO CHOO ROOTER FOR YOUR SERVICE...read full review
I had an issue with my sump pump alarm going off. I just bought this house and wasn’t sure exactly what could be the problem, but had done a little research myself. I called another local person and he told me my pump was bad and would be about $5,000 to fix. I was unsatisfied with that quote and decided to get a second opinion. I’m so glad I did! Jack came out to look at my issue. He quickly identified the actual problem and fixed my pump within a few hours. He clearly explained the problem and fix in a way I could easily understand. It all made sense and was a fraction of the price I was quoted previously. This business seems to be run by good and honest people....read full review
I can’t say enough good things about Choo Choo Rooter. From the moment I called, they were incredibly kind, professional, and easy to talk to. They showed up fast — much faster than I expected — and got right to work without wasting any time.
What really stood out to me was how genuinely nice everyone was. They treat you with respect, explain everything clearly, and make you feel comfortable the entire time. It honestly feels less like hiring a company and more like having a capable family member come over to help.
On top of that, the price was more than fair. No surprises, no games — just honest work at a great rate. Fast response, great service,...read full review