Choo Choo Rooter has been a reliable plumbing service in the Chattanooga area since 2013. Known for their experienced team, they effectively handle a wide range of plumbing repairs, from minor leaks to major system overhauls. Customers consistently praise the company's professionalism and efficiency, noting their responsiveness and friendly demeanor. One customer highlighted how the team came out the same day and fixed the problem quickly, ensuring that the issue was completely resolved. Another customer appreciated Phillip's help with troubleshooting their gas water heater, as he walked them through restarting the pilot flame via Facetime.
Choo Choo Rooter is available 24/7, making them a top choice for urgent plumbing issues. Their commitment to exceptional customer service has led to numerous recommendations from satisfied clients, who value the thoroughness and dedication of the team in resolving plumbing challenges promptly. Customers have noted the team’s ability to handle intricate jobs that others would have found challenging, earning their trust and satisfaction. Whether dealing with a clogged drain, a malfunctioning water heater, or complex installations like an interior French drain, Choo Choo Rooter is dedicated to providing effective, honest, and quick plumbing solutions. They are also known for their quick response to urgent issues, often squeezing customers into their schedule and arriving within a couple of hours. The company’s skilled team, including owner Phillip and other trusted workers like Paul, frequently finds solutions others cannot, such as locating and pumping septic tanks that have not been serviced in years. Their work often includes rebuilding retaining walls and installing risers to make future maintenance easier. Customers appreciate their honesty, professionalism, and the fact that they stand by their work, making Choo Choo Rooter a trusted, family-owned small business in the area.
Great group of plumbers. Did work looking for where mystery sewer gases were leaking from. Conducted a smoke test and did everything they can to solve the problem without causing unnecessary demolition to drywall and cabinets. They ended up taking their time and trying one thing at a time to diagnose the exact issue, meaning in the end there was no demolition needed. I am very appreciative of this approach and they clearly were honest in dealings.
I cannot say enough good things about, and I highly recommend, Phillip and Choo Choo Rooter.
We experienced a major drainage issue with septic back up on a Monday evening. We had an emergency service call followed by a ridiculously high quote from an unnamed highly advertised company on Tuesday morning. I called a friend/local home builder and he recommended Choo Choo Rooter. I called Phillip Tuesday afternoon and he opined on the issue and said he would be out first thing Wednesday morning. He was.
By noon Wednesday, Phillip and his crew had been here, dug my septic tank, diagnosed the issue (exactly what he suggested on the phone), corrected the issue, and cleaned… read full review
We moved into an old house with ancient pipes and recently had an emergency where the toilets wouldn't flush out and any plunging had water backing up to the shower. They came out within an hour and worked quick and efficiently to clear the pipes for us. I really appreciate the speed and quality of work and will definitely be recommending you to any friends who need work done. Thank you again!!
430 Retro Hughes Road, Sale Creek, TN 37373
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