About Mountain City Service
Mountain City Service Inc is a full-service company located in the Chattanooga tri-state area, specializing in mechanical and plumbing services for businesses, restaurants, and residential properties. They are known for their 24/7 availability and quick response to service calls. Customers have appreciated the thoroughness of their diagnostic and repair work, as well as their ability to explain complex issues in layman's terms. They are praised for their expert knowledge, customer focus, and professionalism. Mountain City Service Inc has received great reviews for their service, with customers highlighting the quick and efficient work of their technicians. One customer noted their appreciation for the management and the technicians, recommending them for any HVAC needs. Clarence, one of the plumbers, was specifically mentioned for his quick evaluation and repair of a water supply line, where he provided various solutions and explained each one clearly. Customers have also commended the team for their kindness and patience. Additionally, Mountain City Service Inc offers a veteran discount and provides services such as HVAC system maintenance and outdoor plumbing system repair. They are recognized for their high-quality work and commitment to customer satisfaction.
GREAT service, GREAT technicians, and GREAT management! Would recommend 10/10 for any and all HVAC needs! We are so appreciative of this company for helping us during our HVAC issues. Thank yall!!!
First time reviewer (shame on me) multi-time customer. I have used MCS almost exclusively since moving to the mountain over 15 years ago. They have worked on my HVAC units repair and maintenance along with plumbing. My most recent was a repair to a flexible water supply line to a water heater that failed causing water damage. I was without water entirely to the whole house, so no flushing or washing hands, etc. I contacted MCS first thing in the morning and by noon that day Clarence (plumber) had fixed the problem. Clarence quickly evaluated the problem and offered a few solutions explaining the differences (cost, maintenance, expected longevity...) also identified the year of the water heater and its expected life span. In under two hours he had finished the job and explained everything he had completed including an extra shutoff valve I asked for mid service. Clarence was quick, knowledgeable, easy to talk to, patient with questions, clean and very kind. I recommend MCS to all my friends
Candace was as amazing as the service they provide! They are quick, efficient and stay out of the way of my employees. Everyone I have met or spoken with were super nice. Any problems I have are fixed asap! I'll definitely keep calling!!