I was pleased I was taken on time for my appointment, eye exam seemed thorough, and choosing glasses was a good experience, and appreciated the honesty, to be continued when I receive my glasses and contacts
About 20/20 Optical Inc.
20/20 Optical Inc. is a highly recommended optical store, particularly for eyeglass repairs. The staff, notably Kathy, are praised for their exceptional customer service and warm demeanor. They make everyone feel welcome and at ease, even in stressful situations. Kathy is described as a ray of sunshine, going above and beyond to help her clients. She is known for her precise work and ability to repair broken frames as if they were new.
In addition to their repair services, 20/20 Optical Inc. also provides helpful tips and education to their clients. They taught a customer the correct way to pronounce the name of the city, Sevierville, demonstrating their commitment to customer satisfaction.
The store has been hailed as a beacon of hope for parents and their teenage spectacle-wearing adventurers facing vacation mishaps. It is a place where frames get a second chance at life, and stressed-out parents find solace.
Overall, 20/20 Optical Inc. is a reliable and friendly business, offering high-quality services. They have restored the faith of many in humanity, one pair of frames at a time.
Reviews
Dr Richard Patrick gave a very thorough eye exam and Kathy made the frame selection a painless and fun experience! We highly recommend 2020 Optical!
I cannot thank 20/20 optical enough for helping me get some contacts for the weekend. I was in town for my daughters cheer competition and my contact tore somehow and I’m a -6 and of course I left my extras and glasses at home so I was struggling very very bad. Called my eye Dr back home and they faxed over my prescription and within 10 mins I was already heading to 20/20 Optical where they gave me some samples to get me through the weekend. It was such a HUGE blessing to me. Thanks so so much for being so kind and helping me out and thank you to the sweet lady working the front desk. Every business needs someone like her.
Photos
Hours
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed
Location
120 Bruce Street, Sevierville, TN 37862
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