Tanning near Oak Ridge

“Delanie and Allison are the best! They were so friendly and helpful and did everything they could to help make things right. I came in to the Oak Ridge location for help b/c STC unfroze my account unbeknownst to me and used up all of my freeze credits to pay for July's monthly membership, that I didn't even know I had until my bank account was charged for the month of August!! These two did everything in their power to try to make it right and their customer service was on point! They were amazing!! Thank you ladies for being great and turning a terrible experience into the best you could have. You all are great!!
However, STC as a company needs to do better. A simple email or notification stating that my account was about to no longer be frozen would have been nice. It's shady business practice to take people's credits and money without notification and then when you're called on it refusing to refund it or make it right!! Do better!! It's a shame because I've been a long time customer and I honestly don't know if I'll keep my account after I finish out the month that I'm now being forced to keep because I already paid for it, and not by choice I might add.

Edit: STC emailed me back and they are going to refund my freeze credits and provide a glow card for the fees they took out of my bank account, which is basically a gift card that I can spend at STC, that is the closest thing to a refund that I will get for the monthly fees that were taken from my bank account, but I will settle for that I guess. Just be careful with what you sign, read the fine print and know that you can only freeze your account for a year at a time or they will start automatically charging you again WITHOUT NOTICE if you don't refreeze.“

“Jama did a beautiful job on my hair! I had a trim and a spiral perm done and it came out just beautiful! I couldn't be happier. I'm so glad to find someone with great experience. She is a wonderful person and definitely found her as my new permanent hair stylist! Thank you Jama! ?“

“Absolutely recommend Kat! She instantly makes you feel at ease and suggested some amazing products that have really improved my skin. I know several women who’ve been going to her for years and swear by her waxing services!“

“Samantha is amazing! This has been by far the best Sun Tan City experience ever! Thank you !“

“I used to work here and I absolutely Love the owners and the place!! The beds are always clean and get you a great tan! If you want a great tan for a great price… this is where u need to go!“

“I normally don't enjoy getting my hair cut, but Barbara and Joe made it all super enjoyable and the best haircut I've ever had.“

“Tammy did a wonderful job with my hair. This was my first visit At Michelle's and l was not disappointed. Tammy made me feel comfortable and treated me as if we were old friends. I loved my haircut and made another appointment before l left that day. I recommended Tammy to my daughter, Sister and a friend. My daughter already had her hair cut by Tammy.“

“My favorite salon! Always a wonderful experience when I go in for hair, nails, and makeup. ❤️“