Update7/2/2025 Since my first review, I did get a call from Allison, who apologized for dropping the ball on my 2023 taxes. I am updating this to reflect that she reached out to me and offered to make it right, and she has. It was a difficult time last year, with the catastrophic flooding in September 2024, from Hurricane Helene. Their office was flooded, and some records were ruined. The communication was lacking, and there was a discrepancy in the extensions I was told were filed for me but These are good folks, who just had a traumatic time. Mistakes happen. This is my truthful experience. Previous review: Just requested that Smith Manes... read full review
January 2025
My husband and I have had Allison do our taxes the past few years and she's done great! Her pricing is very reasonable and she always does her best to get us the most back! Highly recommended
March 2022
If I could give Allison and Eric a gazillion stars if I could!!Always kind, ready to share a laugh or 10!Gets you the best refund possible or tries to minimize the damage if Uncle still has his hand out! She worth the wait (which is minimal) unless it's me in her office and you can be sure there some shenanigans that's going on!Give Smith-Manes a try!! I don't think you'll be disappointed!
Update7/2/2025
Since my first review, I did get a call from Allison, who apologized for dropping the ball on my 2023 taxes. I am updating this to reflect that she reached out to me and offered to make it right, and she has. It was a difficult time last year, with the catastrophic flooding in September 2024, from Hurricane Helene. Their office was flooded, and some records were ruined. The communication was lacking, and there was a discrepancy in the extensions I was told were filed for me but These are good folks, who just had a traumatic time. Mistakes happen. This is my truthful experience.
Previous review:
Just requested that Smith Manes... read full review
My husband and I have had Allison do our taxes the past few years and she's done great! Her pricing is very reasonable and she always does her best to get us the most back! Highly recommended
If I could give Allison and Eric a gazillion stars if I could!!Always kind, ready to share a laugh or 10!Gets you the best refund possible or tries to minimize the damage if Uncle still has his hand out! She worth the wait (which is minimal) unless it's me in her office and you can be sure there some shenanigans that's going on!Give Smith-Manes a try!! I don't think you'll be disappointed!