About Flatt Heating and Air
Reviews for Flatt Heating and Air
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Flatt Heating and Air has been serving since 1946. The company started with 5 employees and grew to over 180 people. It remains a third generation company and has received over 100 awards, including TVA's Regional Energy Right Heat Pump Award for 18 consecutive years. Customers praise the team for great communication, quick response time, and professionalism. They installed units during builds and added mini splits upstairs. Customers note respectful work, protective coverings, and clean‑up before leaving. The staff is described as friendly, informative, knowledgeable, and professional. Many recommend the service after quick, efficient maintenance and successful installations when other companies could not. Flatt Heating and Air is trusted for quality work and fast service.
My unit stopped working on Tuesday evening when I got home from work. I called Flatt the next morning at 6:21 AM, Collin told me he’d have somebody to my house within the next few hours and he did exactly that. I was not an existing customer at the time. Their service call was $89 which included diagnostics, they showed up at 9:15, had the issue fixed by 9:30, and rolled out. All for under $300. The staff was extremely kind as well. I did not feel like a customer that was inconveniencing them at all. 100% recommend anyone in the Dyer County area to call them if you have any HVAC needs.
Cannot recommend Flatt Heating & Air enough! Great communication, quick response time, and very professional. They installed our unit during our build and recently added a mini split upstairs for us.
They were respectful of our home, used protective coverings while working, and cleaned everything up before leaving. Honest people who truly care about doing the job right. Highly recommend!
Highly recommend! Flatt was able to figure out how to get us upstairs heating and air when multiple other companies could not. The job was done extremely fast and I could not be happier with the work done!