About United Rentals
Reviews for United Rentals
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
United Rentals provides the industry's largest fleet of heavy equipment and tools for rent and for sale. Their inventory includes aerial equipment, forklifts, earthmoving equipment, power tools, and more, all expertly-maintained. Reviews highlight exceptional customer care, with representatives described as prompt, friendly, personable, and proactive. Customers report fast service, dependability, and a process made super simple. Representatives are noted for being quick to provide quotes and for reliable follow-through. The overall sentiment is one of high satisfaction and dependability, with some customers stating it is all they use and they couldn't imagine going anywhere else.
Melissa Garcia has taking care of customers down perfectly. She was prompt in her responses, friendly and personable but didn’t waste my time. She was proactive about making sure I didn’t have any issues and made the process super simple. If you have the chance to work with her, do so
Our company has been doing business with United Rental for several years, and the service has always been great. The UR staff and salespeople made it easy to set up a rental, delivery is always prompt, and any problems with a piece of equipment are resolved in a very timely manner.
When United bought Franklin Rentals, you acquired one of the best representatives in the industry, Ken Faust. He is ALWAYS attentive and responds quickly and with concise information, making sure that we get what we need to perform our work. Ken IS our equipment representative and, as long as he is with United, we will continue to use United Rentals for our equipment rental needs.