I was blown away by my experience at this location and normally hate shopping in person at busy places. Josh was extremely helpful, knowledgeable and sweet. He helped me find the perfect eye cream and sugar scrub. He was very put together and well spoken, and I trusted him immediately to help me. He is the kind of person who should be leading others to learn exemplary customer service! GIVE HIM A RAISE!! I will absolutely be back soon. Also the store is a good size, very clean and tucked away in a charming nook of Fifth and Broad.
About SEPHORA
SEPHORA is a renowned beauty destination that aims to inspire and empower its clients. The store offers a vast selection of over 14,000 products from more than 200 brands, including exclusive lines like FENTY BEAUTY BY RIHANNA and Rare Beauty by Selena Gomez. Clients can explore this world of beauty both in-store and online, with the website and app providing convenient access. The beauty advisors are known for their kindness and expertise, ensuring a great experience for all visitors. While the product mix may evolve over time, SEPHORA remains a go-to destination for beauty enthusiasts, offering a well-educated staff and excellent service, as praised by recent customers.
Reviews
I visited Nashville in June 2026, and had run out of my usual hair products. Thankfully this Sephora is conveniently located downtown, and was just around the corner from my hotel. The staff were lovely- they not only helped me find a product, but went into the mechanics of how it works and the effects it should have on my hair, which I greatly appreciated. They're such a busy Sephora so I would have understood if they didn't go into all of that- but they took the time to really help me. I'd definitely go back to this Sephora the next time I'm in Nashville.
I got my makeup done here before a concert and Degmo did an amazing job!!! I was very happy with the service and professionalism. She was excellent and gave me exactly what I asked for. Will definitely be back!
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- open to all
Location
5015 Broadway, Nashville, TN 37203
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