Chem-Dry of Nashville

Chem-Dry of Nashville provides professional carpet cleaning services, along with upholstery and tile cleaning. Their technicians are friendly, prompt, and dedicated to customer satisfaction. Customers have praised Luther for his professionalism and patience, especially when answering questions from inquisitive children. Many have noticed that their carpets and furniture, including items like Pottery Barn chairs, look significantly better after cleaning. The staff is quick and effective, making sure the job is done well. Chem-Dry of Nashville offers a satisfaction promise, including free re-service within two weeks if spots reappear. The company is known for going above and beyond, leaving homes smelling fresh and clean. However, some customers experienced issues, such as a situation where cushions were saturated and stained during a clean. In this case, the owner personally addressed the problem, fixing the cushions and resolving the odor and stain issues. Despite some dissatisfaction expressed by a customer regarding the quality of service and customer care, the majority of reviews highlight the professionalism and effective cleaning provided by the team.