About Brow Art 23
Brow Art 23 at Opry Mills in Nashville is known for its high-quality eyebrow services. Customers appreciate the friendly staff and the professional work done, especially mentioning Magda, who is gentle, thorough, and keeps the fullness of the brows as requested. The service is quick, with some clients being in and out within 15 minutes. However, there are occasional issues with waiting times, such as delays during lunch breaks when staff do not immediately come to serve waiting customers. While most reviews highlight the excellent work and affordability, some mention rough treatment from other staff members, suggesting that not all experiences are perfect. Overall, Brow Art 23 is a popular spot for those seeking eyebrow art, praised for its quality and friendly service, despite some minor concerns about professionalism during busy or break times.
Messed up my eyebrows completely avoid at all cost
DO NOT GO HERE PLEASE ! me and my friends stopped by while on a trip to nashville to get a touch up for our brows. i got my brows waxed and she EIPPED OUT APART OF MY LASHES ! never have i had this happen . i also have a burn on my other eyebrow. all she said was sorry. no discount or no charge . i am disputing the charge as we speak. THEY ARE TERRIBLE !
If I could give 0 stars, I would. I’m never going back again.
I usually tip 20% whenever I get my eyebrows done, but this was my first time here and it was a very disappointing experience. My eyebrows ended up looking too thin, and there was no trimming done at all. I wasn’t too satisfied, but at that point there wasn’t much I could do since it was already done. The service cost $14, and since I wasn’t happy with the results, I paid $15 and left a $1 tip.
The most uncomfortable part was that the employee kept demanding a larger tip. I even told her I would check if I had more cash just to get her to stop asking, but she continued to push for a $5...read full review