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Prentice Alsup Heating & Air Conditioning Inc
2302 W College St, Murfreesboro
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Prentice Alsup over preformed as usual. Called them early today about our AC not working properly. Temps going to be mid nineties today and they were swamped. Told us it would be the following day before they could get to us. Richard and his helper called the same day asking if we were home and if they could come right then. Had the problem fixed within 30 minutes and cool air again! Thanks Prentice Alsup for the tremendous service.
Their team was wonderful! Could not recommend them more. They were so quick and efficient in replacing our unit. We stumbled upon them because our neighbor was receiving service from them, so we requested a quote from the tech (we were in the market for a new unit). He was able to get us a quote in less than an hour! We scheduled the replacement right away as they offered the best pricing. We got very lucky and are so happy with their services.
Homeowner of 10 years. Familiar with many of the HVAC companies in the area from work experience. Kathy and Trey are awesome. Only a few I would choose to install/maintain my HVAC unit. NONE of them being the bigger names in the area.
Prentice Alsup has amazing, personable, knowledgeable, and professional technicians. I know my tech by name on repeated visits and they understand the history/service life of my unit. They've provided service to me for 8 of of those 10 years.
Invoices are upfront, clear, and consistent with what's been offered. Techs arrive when scheduled. Possible issues are explained in plain English. 10/10... read full review