About Highland Family Medicine
Highland Family Medicine is a healthcare provider that offers a mixed experience for patients. While the nurse practitioner, Danelle Farmer, receives high praise for her thorough, attentive, and compassionate approach, the overall office experience has room for improvement. Patients report that the office environment can be confusing, with unclear check-in procedures and a lack of warmth from the front desk staff. Some nurses have been described as condescending and rude, which can be upsetting for patients, especially those who are shy or have had negative experiences in the past. However, the blood work nurses are praised for their professionalism, sweetness, and common sense. Danelle Farmer, in particular, is highlighted as an exceptional provider who listens to her patients, addresses their concerns, and delivers efficient and effective care. Despite some communication issues and a non-functioning contact form on the website, Highland Family Medicine is generally seen as a competent healthcare provider, with Danelle Farmer as the standout. Patients appreciate her dedication to their wellbeing and her ability to make them feel heard and cared for.
I have been seeing Dr Hardin for the past several years. He is always ready and willing to listen to my concerns and always gives me adequate time and attention. I have never felt like I was in a production line like other Medical Practices
Today, Dr Morgan Jackson gave me a 6 month physical. She is very thorough and took her time to hear my issues. She has a wonderful personality. I will definitely go back to see Dr Jackson in the future.
I had an appointment on March 11th with Danelle Farmer at Highland Family Medicine. She is such an attentive, knowledgeable, compassionate caregiver. The front office staff is also very friendly and helpful. The nurses also listen carefully to you when you talk to them. I feel so well cared for at their office. A big thanks to the entire staff!!