Staff is rude and not helpful. Told me they don’t take my insurance because they wanted to talk with other Walmart staff. Showed them on my insurance that they are a provider and they wanted to argue with me. Long story short they are in network but I won’t be making an appt because of the customer service
January 2022
THE WHITE GUY WHO WORKS THERE IS EXTREMELY RUDE. Please visit another vision center!
January 2022
I went to this location on Winchester rd this afternoon after making an appt this a m. Customer service was great on the phone and in person. The Dr and receptionist both are very nice, easy 2 talk 2! I called a few times last wk as I had concerns due to an injury. I believe in customer service and it was very superb by both ! Will definitely use again and will definitely recommend them ! ?? ??I also called 1 800 wal mart 2 compliment both !!
Staff is rude and not helpful.
Told me they don’t take my insurance because they wanted to talk with other Walmart staff. Showed them on my insurance that they are a provider and they wanted to argue with me. Long story short they are in network but I won’t be making an appt because of the customer service
THE WHITE GUY WHO WORKS THERE IS EXTREMELY RUDE. Please visit another vision center!
I went to this location on Winchester rd this afternoon after making an appt this a m. Customer service was great on the phone and in person. The Dr and receptionist both are very nice, easy 2 talk 2! I called a few times last wk as I had concerns due to an injury. I believe in customer service and it was very superb by both ! Will definitely use again and will definitely recommend them ! ?? ??I also called 1 800 wal mart 2 compliment both !!