Absolutely amazing customer service! I was running late and had accidentally sent my order to the wrong store, totally my fault, but they were still incredibly kind and helpful. They really went above and beyond, even though they didn’t have to, and I’m so grateful for that.
On top of everything, I had just dealt with a frustrating situation at the DMV, so their kindness really made a difference. The woman at the front was especially wonderful, super friendly, and we even found out we share the same birthday sign, which was a fun bonus. Truly a great experience, they deserve all the recognition!
March 2026
I went in completely lost on what lip combo to do for my wedding and Ponette came to save the day! She was very patient with me and gave me her real opinion which I was super appreciative of. She made me feel confident about my lip color choice and I cannot wait to wear it for my wedding. I’ll definitely be asking for Ponette for all of my future needs. Go see her if you want to look and feel beautiful!
November 2025
I was in town a few weeks ago and went to Ulta with one of my besties to get some skincare products. I was standing near the salon and noticed the stylists on duty. I went to the counter and Brandy came over and answered my questions about their services, specifically the silk press and a hair trim. I called the next day to make an appointment. When I tell you that Brandy did an amazing job! This was my first silk press that actually looked silky, shiny, and lasted more than a few days. My hair is silky, bouncy, and because my hair had extreme damage from not being properly trimmed by a previous stylist, I had to get a significant amount cut off. Now, it looks and feels... read full review
Absolutely amazing customer service! I was running late and had accidentally sent my order to the wrong store, totally my fault, but they were still incredibly kind and helpful. They really went above and beyond, even though they didn’t have to, and I’m so grateful for that.
On top of everything, I had just dealt with a frustrating situation at the DMV, so their kindness really made a difference. The woman at the front was especially wonderful, super friendly, and we even found out we share the same birthday sign, which was a fun bonus. Truly a great experience, they deserve all the recognition!
I went in completely lost on what lip combo to do for my wedding and Ponette came to save the day! She was very patient with me and gave me her real opinion which I was super appreciative of. She made me feel confident about my lip color choice and I cannot wait to wear it for my wedding. I’ll definitely be asking for Ponette for all of my future needs. Go see her if you want to look and feel beautiful!
I was in town a few weeks ago and went to Ulta with one of my besties to get some skincare products. I was standing near the salon and noticed the stylists on duty. I went to the counter and Brandy came over and answered my questions about their services, specifically the silk press and a hair trim. I called the next day to make an appointment. When I tell you that Brandy did an amazing job! This was my first silk press that actually looked silky, shiny, and lasted more than a few days. My hair is silky, bouncy, and because my hair had extreme damage from not being properly trimmed by a previous stylist, I had to get a significant amount cut off. Now, it looks and feels... read full review