About Nail Palace

Based on customer reviews, Nail Palace has significant issues with service and customer satisfaction. Multiple reviews describe it as the worst nail shop and a waste of time. A major complaint involves a nail technician who was upset and rushed a dip powder service, resulting in the wrong nail color that did not match the customer's choice, leaving them devastated. Long wait times are also a problem, with one customer reporting a near two-hour wait because only one worker was present. The technician's frustration over a customer's choice of dip powder instead of acrylic was noted. Customers report they will never return and advise others not to go either.

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Reviews for Nail Palace

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  • Dec 2025

    Went to get my eyebrows done next door and wanted to check their services for mani pedi since this place was literally next door to the eyebrow threading I get done on a regular basis… So glad I didn’t get anything done and then checked these reviews and dang… Not surprised with all these bad reviews at all

  • Feb 2025

    I’ve only had my nails on for a week, a day after getting them done they looked terrible. This is my second time at this nail salon and both experiences were bad I don’t think I’ll return. But I will say they did great with my pedicure. But the manicure is terrible the nails are coming up as well. I was in there for 2 1/2 hours and the only client in there the entire time.

  • Oct 2024

    Very bad service ..my nails fall off after 3 days . My pedicure is the worst I ever have , the old lady is very unprofessional and rude. I waste $80 and In the end she try to over charge the service.Never come back.. I gave them 0 .

Hours

Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 9AM - 7PM
Sunday: Closed

Tips

price range: below average walk-ins welcome accepts credit cards bike parking wheelchair accessible

Location

3750 Hacks Cross Rd # 107, Memphis

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