I highly recommend Chris McCoy’s HVAC company, Mechanical Service Solutions Inc. Their attention to detail is evident in everything they do, and every member of the team I’ve interacted with has been knowledgeable, professional, and friendly.
It’s also clear that Chris has built an outstanding company culture. After talking with several of the technicians, it’s obvious they genuinely enjoy working for him, and that positive environment is reflected in the quality of their craftsmanship and customer service.
I wouldn’t hesitate to choose Mechanical Service Solutions again, and I wholeheartedly recommend them to anyone looking for an honest, reliable, and high-quality HVAC company.
About Mechanical Service Solutions Inc
Mechanical Service Solutions Inc. is an HVAC company with talented people who diagnose problems correctly and repair them without wasting time. They understand how dependent customers are on air conditioning, and they are accessible, even outside of normal business hours. The team works through multiple problems and overcomes every hurdle. They respond promptly when air conditioning goes out, and technicians arrive earlier than expected and are very nice and personable. Their attention to detail is evident in everything they do, and every member of the team is knowledgeable, professional, and friendly. The company has an outstanding company culture, and technicians genuinely enjoy working there, which is reflected in the quality of their craftsmanship and customer service. Customers would not hesitate to choose Mechanical Service Solutions again and wholeheartedly recommend them to anyone looking for an honest, reliable, and high-quality HVAC company. The techs are professional and efficient, and the company is loved by its customers.
Reviews
I want to give major kudus to MSS. Back in May 2024, they did $2,600 worth of work on both our upstairs and downstairs AC units. Fast forward to recently, when another company, "Company B" came to assess the system. Company B gave us a long 'to-do' list of supposed problems.
Admittedly, I called MSS upset and assumed maybe their previous work wasn't done right. That wasn't my best moment, and I appreciate how patient they were with me. Particularly, Chris, listened carefully, understood my frustration, and had a tech come out to check everything.
After a full inspection, MSS reassured me that most of the so-called "issues" weren't real. They fixed only what was truly needed and were completely transparent in the process.
I will now not only have MSS continue to be my choice for HVAC repairs, I'll be utilizing their maintenance program as well.
Thank you to Chris and the MSS team for your professionalism and transparency.
we can not thank them enough!! very professional and knowledgeable
Photos

Hours
Location
6381 Ferrell Drive, Memphis, TN 38134
Discover More Local Pros
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.