Reviews for Jennifer Clay, DVM
Write a reviewHours
Monday: 7:30AM - 5:30PM
Tuesday: 7:30AM - 5:30PM
Wednesday: 7:30AM - 5:30PM
Thursday: 7:30AM - 5:30PM
Friday: 7:30AM - 5:30PM
Saturday: ClosedSunday: Closed
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offers military discount
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Ratings
Google: 5/5 Angieslist: 3.95/5 Nextdoor: 382 ❤️Jennifer Clay, DVM
1157 Madison Ave, Memphis
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Was able to get an appointment quickly, easy check in, fantastic employees including the vet. First visit for both my new cats who were both remarkably calm in the capable hands of the capable vet Dr Jen and helper - Katie? Cats were immediately calm and bonded immediately with the two! Billing was fair and simple. Both cats completely healthy 10 months later!
Dr. Clay is fantastic, and the staff are great with our animals. The billing however can be a nightmare. As long as you are careful with your bills to avoid any double or triple billing, this is a great place to take your animals. There are also many robo calls from this business. Recently, they have started occasionally refunding some older electronic payments, and then they call and text you repeatedly asking for payment and saying the payment was never made and is late after they accidently refunded it. Plan to keep your receipts, because I have been double billed and was fortunate to have used a credit card to prove I had already paid for their services, but otherwise,...read full review
Dr Jen and her staff are the best. They are compassionate, kind, knowledgeable, professional, personal and have a wonderful way with my cats. I appreciate that the office isn't run like an impersonal money making machine. I love that Utopia deeply cares for our stray and homeless animal population and helps reunite lost pets with their owners. Thank you Dr Jen and staff, you are much appreciated in the community.