About Schultz Monument Company
Schultz Monument Company is a local business that specializes in creating gravestones and monuments. They offer a variety of materials including granite, marble, bronze, and cremation urns, as well as pet memorials. The company is dedicated to providing compassionate and understanding service to grieving families. Their team works closely with customers to design personalized memorials that honor loved ones, offering guidance and support throughout the process. They ensure that each memorial meets cemetery requirements and provide additional services such as cleaning, refinishing, and engraving. Customers often praise the company's craftsmanship, professionalism, and patient assistance in creating beautiful and meaningful memorials. Richard, the owner, is known for his excellent knowledge and considerate approach, helping clients select the right options and visualize ideas through computer technology. He uses a large TV screen to show precise dimensions and details, allowing families to feel confident in their choices. His kindness and empathy make the process easier for grieving families, resulting in timeless memorials that truly honor loved ones. Many clients express gratitude for the Southern hospitality and professionalism they experience at Schultz Monument Company, recommending it highly to others in need.
While I had some hiccups with this company. I do recommend them. Just be warned, they have no control over when the product gets to them. I was told 5-7 months when it actually took 9 months. I want them to be more diligent on customer service. I realize the pandemic has put strain on products and timelines. However, it doesn’t cost anything to call the customer to tell them what’s happening when weeks have gone by their prediction date. Only after I called twice did the product get there. Then, I was told another 6 weeks to finish the stone work. Only to have to call again to see when it would be placed because it was over 6 weeks. When the product was finally ready. I was given the wrong setup date. Only, after I called again did they select another date. These headaches for both the customer and the consumer could have easily been avoided. They did a very professional job setting the tombstone.
I recently had Richard to help me design a head stone for my husband snd me. There was a few snags in this order but Richard would not rest until he made it right! Very blessed to have this company help me. Thank you guys for a beautiful head stone!
I had Richard do some repairs and cleaning to Two more family headstones after cleaning the 1st family headstone earlier this year. Richard's prices are very fair and does 10 star work. I am very happy! Brenda Dugan