CareNow Urgent Care - Lebanon

CareNow Urgent Care provides efficient and personalized healthcare services. The location is clean, with hand sanitizers throughout the waiting area and coffee available for patients. The check-in process is easy, allowing patients to sign in through a tablet and complete it on their phone. Although there was a minor glitch during check-in, the staff worked diligently to address the issue and ensure a positive experience. Patients describe the staff as friendly, professional, and genuinely interested in addressing their concerns. The doctors demonstrate empathy, provide thorough diagnoses, and offer appropriate treatment recommendations. The front desk staff also goes the extra mile to assist with billing inquiries. Overall, CareNow Urgent Care delivers a commendable level of care and customer service, with many appreciating the quick and friendly service, even if some experience delays.