About Ulta Beauty
Ulta Beauty is a leading beauty retailer that offers a vast range of products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty offers various services, including hair, skin, makeup, brow services, and ear piercing, with the option to book appointments online. The staff are known for their exceptional customer service, being kind, helpful, and quick. They are helpful, knowledgeable, and patient, making customers feel welcome and supported. Staff members like Kristin and Chris are exceptional and do an absolute amazing job, exceeding expectations for services like a cut, color, and make up lesson. The store provides a superior shopping experience that keeps customers coming back.
I gave myself a birthday present by treating myself to cut,color and make up lesson. I had Kristin. She is exceptional. She listened and talked over what she was going to do. I had a car emergency and she was kind enough to keep me safe in the store until helped arrives. The help was a lovely young woman with dark curly hair who actually fixed the car. AAA wasn’t going to help me until the next day. Thank you both for kindness, concern and love shown to me. I so appreciate the both of you ( and another young woman who was going to jumpstart my car if it was my battery. It wasn’t. I not only got a makeover but a renewed faith in people God places in my path. God bless you all
i needed to return an item i had previously planned on keeping. i thought i may have missed my chance to return it… and i threw the receipt away. rookie mistake. Niki was SO SO SO quick and helpful! she looked up my receipt in the system, let me know i hadn’t missed the opportunity to return and put the money back on my card even tho i didn’t have my receipt! AND SHE WAS SO KIND ABOUT IT. 10/10 give Niki a raise. (i’m 99.9% sure that’s her name but if it wasn’t, you know who you are!!)
Chris, did an absolute amazing job! ❤️ I love how my hair came out. I came in with ideas and Chris absolutely did an amazing job and exceeded my expectation!! Will definitely be coming back.