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Ulta Beauty

4.2 141 reviews
Cosmetics, Hair Salons, Cosmetics & Beauty Supply
Overall rating
4.2
out of 5
141 reviews
5 star 69%
4 star 6%
3 star 4%
2 star 3%
1 star 18%

About Ulta Beauty

Ulta Beauty is a large retailer offering a wide range of cosmetics, fragrance, and skincare products from many popular brands. Customers can find both well-known and exclusive brands at Ulta Beauty, including options that align with conscious beauty values like vegan, cruelty-free, and sustainable packaging.

In addition to shopping, Ulta Beauty also features a salon that provides various services like haircuts, hair coloring, makeup application, and brow treatments. Customers have praised the knowledgeable and friendly staff who provide excellent customer service and help make shopping a positive experience. Many reviewers have highlighted the expertise of specific staff members, like Andy, who was recognized for his amazing knowledge about skin care products like Exuviance.

Reviewers have noted that every employee goes above and beyond to assist customers, creating a warm environment. One customer shared how Ulta's staff helped her after a difficult experience elsewhere, emphasizing the kindness and genuine connections made in the store. Even during late hours, employees like Ian welcomed customers and provided helpful service, demonstrating their commitment to customer satisfaction. Overall, Ulta Beauty is not just about quality products but also exceptional service from a caring team.

Sep 2026
5.0
I got a brow wax and brow tent from Brianne. She was absolutely amazing. She asked me how I would like the shape of my brow and made sure to get my brows exactly how I wanted them. I was a bit nervous because I never got a brown tint but she made me feel super comfortable and confident. It was also quick and easy.
Aug 2026
5.0
Thanking Hotel Hilton Knoxville helping me get appointment timely matter. Suggest I contact you and Kimberly. Glad I able get appointment.
Thank you. Beautiful day for Wedding. Kimberly gave me great blow out. Thank you. Wanted smell Ella Langley perfume but all out stock. Impulse purchase but didn't have chance. Visited your beautiful state from Florida.
Jul 2026
5.0
I placed an online order this afternoon and arrived early to pick it up bc of an email issue. The staff was super nice!!! They went ahead and pulled my items and got me out the door. I can't express how nice everyone was enough. I have not only an auto immune disorder, a job and I'm a full time grad student with a daughter in high school. I have no time on my hands and rather than making me wait until tomorrow they went out of their way to locate my items and let me pick them up before they closed. You guys keep up the great work!!!! ❤
Photos of Ulta Beauty, 6710 Papermill Drive Northwest,  Knoxville
All 31 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • by appointment only
  • accepts credit cards
  • good for kids

Location

6710 Papermill Drive Northwest, Knoxville, TN 37919

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Ulta Beauty · 6710 Papermill Drive Northwest, Knoxville, TN 37919

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