I love TwelveStone they always nice to me and they let me tell them if I don't like the IV and they will send someone else in to help me they know I get upset when they have to stick me more then two times they are very good to me
About TwelveStone Infusion Center Knoxville
TwelveStone Infusion Center in Knoxville is committed to providing exceptional care for patients with chronic, complex, and rare conditions. The center features private infusion suites equipped with free Wi-Fi, Netflix, snacks, and drinks, ensuring a comfortable environment. Patients appreciate the attentive and professional staff, who prioritize communication and address any questions before treatment. This level of service makes patients feel valued and special, with many noting the staff's genuine kindness and dedication. The comfortable seating and amenities help create a relaxing atmosphere, making infusions easier and more enjoyable. TwelveStone Infusion Center is highly recommended for anyone seeking a supportive and caring infusion experience.
Reviews
The team here from the nurse practitioners to the nurses to the receptionist are absolutely wonderful! I have very complex medical needs including syncope episodes from POTS and Narcolepsy, and they have gone above and beyond to make sure that myself and my service dog has everything that we need and feel welcome. They also do great coordinating with my doctors. The facility is always clean. You get a private room with a reclining chair, a tv, and a little snack box. There is WiFi as well. They really try to do everything in their power to make the experience as wonderful as possible.
My dad was nervous about doing an infusion again since his previous experience elsewhere was very unpleasant. Our experience at 12 Stone was the exact opposite and absolutely wonderful! From the initial scheduling to final check out, everyone was so thoughtful and uplifting. They made him feel comfortable and he didn’t feel like he was ‘just another patient’. The individual rooms allowed privacy and you feel like you are the only people in the building. My dad usually can’t sit still for more than an hour at a time and they made him feel relaxed enough to nap for the majority of his treatment (14 hours spread across 2 days). This is a place where everyone seems… read full review
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Location
8880 Cedar Springs Lane Suite 103, Knoxville, TN 37923
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