About TN Fireplace and Chimney
TN Fireplace and Chimney is a locally owned and operated full-service chimney company. They specialize in chimney sweeping, inspections, repairs, and restorations. Their expert technicians provide friendly and informative services, ensuring the safety and proper functioning of their customers' chimneys. Customers have praised the company's high level of expertise, knowledge, and professionalism, as well as the quality of their work, leaving no trace behind. The company offers smoke chamber cleaning, stove and fireplace cleaning, and fire prevention, making them highly recommended. Recent customer reviews highlight their responsiveness and dedication. One customer appreciated how the team promptly removed an old wood stove and installed a new liner and cap, even staying late to finish the job due to supply delays. The new setup, a Buck Stove 81, heats the downstairs well and keeps the upstairs warm when packed with fire and the fan on. Although communication after the project was not perfect, the work itself was praised, and the technicians, including Jacob and Tyler, were described as kind, knowledgeable, and thorough. They showed how to operate the new insert, built a fire, and shared helpful cleaning tips. Customers feel confident in the quality and professionalism of TN Fireplace and Chimney’s services, which have earned them a strong reputation in the community.
Replaced flashing and cheap chimney cap.I’ll update about the leak being fixed. But I’m feeling confident. The FOUR companies before said they fixed it and it wasn’t... Fingers crossed 🤞
Update:2022-2025, I’m so disappointed to say the company has not fixed the problem with our Chimney leak. They replaced our cap and flashing but it continued to leak and they were hard to get ahold of and when we did, the company made promises that they didn’t keep.
We had to go to a totally different company to fix our problem and now it’s fixed. I wouldn’t recommend this company. I’d give no stars if I could
Updated: After posting my review, the company promptly called me and came to remove my old wood stove from my property! The following is my edited review:
The work and workers in the actual project were wonderful. They both stayed until after 7 PM to make sure the job was completed in one day due to some Hurricane Helene supply delays. Our previous stove was a very hefty wood slammer that had stopped working and wasn’t up to code.
Our project required a cleaning of the interior of our chimney due to the previous wood slammer. We had to get a liner installed and get a new cap put on because ours was very cracked and damaged. During really bad storms, there...read full review
Jacob (sales) was very kind and willing to answer all our questions. The company was able to order the wood burning insert we wanted and quickly get us on their schedule. Tyler (installer) was extremely knowledgeable and did a great job with the installation. He showed us how to work the new insert, built a fire with us, and even taught us a trick for how to clean the glass when it gets dirty.
The installer crew did run a couple hours later than expected each day, but it’s a busy time of year for fires (December), so I imagine they had lots of requests coming in. Overall we are very pleased!