About The Eye Group - Chapman Highway
The Eye Group - Chapman Highway offers personalized attention and a relationship-building approach to eye care, with a team that values clients as individuals. Patients can expect professionalism and friendly staff, including a skilled optometrist who specializes in primary eye care, pediatric eye exams, and ocular diseases management. The office features a large selection of quality frames and premium eyeglass lenses, with a one-year guarantee on all eyeglasses. Clients have shared their satisfaction with their experiences, highlighting the staff's kindness and helpfulness, as well as the great prices. Some recent reviews mention the new staff's mixed reception, with certain individuals being noted as less patient with questions. However, Dr. Cross has been praised for being thorough, knowledgeable, and kind, addressing all concerns effectively. This hidden gem in an unexpected location continues to earn a reputation for excellence, making it a top choice for eye care in the Knoxville area.
Dr. Kevin Cross went above and beyond his specialty. He gave me an excellent eye exam and never once did I feel rushed. He provided excellent service and care.
He even took time to interact with my husband.
The staff were very pleasant!
Thank you,
Stacy Loope
I would absolutely recommend this store to anyone, they worked with me where the old employees had messed up my script for my glasses. Not only did they fix the issue, they gave me a discount. The ladies up front were exceptional as well as the optometrist.
November 2024.
They got new staff! (except for the short haired one) And the new staff is amazing.
The old reception staff was infinitely nicer. The ladies they have now are pretty rude and apparently don't like too many questions. (Especially the one with short hair)