About Pat Murphy Electric, Inc.
Pat Murphy Electric, Inc. is a Knoxville-based electrical company offering a range of services including installations, repairs, and 24/7 emergency services. They specialize in residential, commercial, and industrial projects, and are available for new construction contracts. Customers appreciate the professionalism and friendliness of their electricians, who are trained in the latest electrical and data technologies. Reviews highlight how efficient and helpful the electricians are, with staff like Joshua, Jason, and Trent being praised for diagnosing problems quickly and effectively. The company is known for its courtesy, attention to detail, and commitment to high-quality workmanship. Their upfront flat-rate pricing ensures transparency and customer satisfaction. Recent customers mention that their team is courteous and professional, with timely communication via calls and texts. The technicians work efficiently, often completing jobs quickly, and make sure clients understand what is happening. Erick’s positive attitude and thoughtful approach to solving issues also stand out, along with a strong emphasis on listening to customer needs and providing solutions that satisfy them.
I used this company 2 weeks ago. A couple of outlets (on the same line) worked intermittently. Instead of addressing the issue I was sold a package of "outlet restoration". This was not needed, to the tune of over $700. I was finagled into believing this would solve the issue. They replaced a few outlets (even replacing a stainless steel switch plate with a plastic one that doesn't fit and making off with the screws for the steel plate that does fit). One of the outlets on the line does not work. Either a bad outlet was put in, or the 2 "breakers" they installed for the line are faulty. If there is a problem with an outlet on the same line and the breakers aren't tripping, something is very wrong and it is.a safety hazard. They are refusing to be responsible for the outlet they just placed and are attempting to make it into another costly job. I expected much better from a local company. Overall, they are more focused on "the sale" than addressing homeowners genuine need. They do not honor their work. I am out 2 weeks of pay and my home's safety has been left in a precarious position. Don't be duped as I was.