About Eyes on Northshore
Eyes on Northshore is a friendly and caring optical and optometry clinic that offers a wide range of eye care services. The practice features boutique optical options, contact lens fittings, pediatric and diabetic eye exams, orthokeratology for myopia control, dry eye evaluations, and VUITY treatments. They also provide vision therapy, visual neurorehabilitation, low vision evaluations, and sports vision training through the Vision Academy of Knoxville. The team includes Dr. Susan Carter and Dr. Lacey Puckett, both known for their kindness and expertise. Patients appreciate the personalized and efficient service, with many noting the patience and understanding shown to children, including those with special needs. The staff is accommodating and helpful, offering comfortable waiting areas and toy-filled spaces for children. The doctors are highly knowledgeable, making patients feel confident in their recommendations. The optical department offers many fashionable glasses, and the team is quick to assist with repairs and adjustments. Overall, Eyes on Northshore is praised for its excellent care, welcoming atmosphere, and dedication to meeting each patient’s unique eye care needs.
Dr. Susan is absolutely amazing! From the moment we walked in, she and her staff were warm, welcoming, and made my 3-year-old feel completely comfortable. Dr. Susan was extremely thorough with her exam and is phenomenal with children—she’s a mom herself, and it shows. My daughter laughed and played throughout the visit because Dr. Susan made the experience fun for her while maintaining complete professionalism. On the way out, my daughter said, “I had fun at the eye doctor, Mommy!”
What truly stood out was how Dr. Susan went above and beyond to help me advocate for my child. She saw exactly what I had been concerned about, which was such a relief after...read full review
Dr. Susan Carter is incredibly knowledgeable, bubbly, and truly holistic in her approach. She offers outstanding patient care and genuinely cares about overall well-being. Highly recommend!!
Dr. Carter and her staff were wonderful! We have family history of eye disease and she was gracious in answering all my questions. We also enjoyed our experience with Mr. Ken who helped my son pick out his first set of glasses. I highly recommend this practice for your kiddos!