I received a nice follow-up from a Dickens representative and visited the shop again.
After an informative discussion with the team, I spent over $250 and had a great experience.
Second impressions sometimes are better!
Thanks Dickens.
**** original post ****
First impressions count.
I walk in and the person at the cash register is having a lively discussion with somebody on the phone. I walk in the store circle the entire show floor, and I don’t get even an eye contact, let alone stopping to acknowledge my entrance into their store,... read full review
October 2025
Dickens is exceptionally concerned with quality and only selling the very best equipment. Josh at the KNOXVILLE location And Logan and Ricky in Powell were terrific and helping me choose a new zero turn mower. The service department is also exceptional.
June 2025
Made a purchase as a homeowner with minimal experience on commercial equipment. The salesman we great answered any questions I had. Look forward to the next piece to add to my garage.
Update
I received a nice follow-up from a Dickens representative and visited the shop again.
After an informative discussion with the team, I spent over $250 and had a great experience.
Second impressions sometimes are better!
Thanks Dickens.
**** original post ****
First impressions count.
I walk in and the person at the cash register is having a lively discussion with somebody on the phone. I walk in the store circle the entire show floor, and I don’t get even an eye contact, let alone stopping to acknowledge my entrance into their store,... read full review
Dickens is exceptionally concerned with quality and only selling the very best equipment. Josh at the KNOXVILLE location And Logan and Ricky in Powell were terrific and helping me choose a new zero turn mower. The service department is also exceptional.
Made a purchase as a homeowner with minimal experience on commercial equipment. The salesman we great answered any questions I had. Look forward to the next piece to add to my garage.