About Crawl Space Ninja of Knoxville
Crawl Space Ninja of Knoxville is a reliable and professional company that specializes in crawl space and basement waterproofing solutions, attic insulation, and encapsulation services. Their highly trained and dedicated team is focused on restoring dry and healthy spaces for homes, improving indoor air quality, and ensuring 100% customer satisfaction. The company provides free estimates and consultations, offering clear answers to all questions. From the sales team to the service crew, the professionals are friendly and knowledgeable, eager to help homeowners eliminate moisture, insulate attics, or encapsulate crawl spaces. Customers have praised the company's professionalism throughout the entire process, from initial inspection to project completion. The team has been described as courteous and empathetic, even while addressing challenging situations like standing water and mud. Additionally, the company's video consultations have been beneficial for homeowners considering DIY projects, instilling confidence with practical guidance. Recent reviews highlight specific team members for their exceptional service. One customer noted Caden's thoroughness and professionalism during an estimate for mold remediation, while another mentioned Mike's helpfulness with information for a large project. Melissa's excellent customer service support also received positive feedback, showcasing the genuine care the team displays for each homeowner's unique situation. Crawl Space Ninja is clearly committed to quality and customer satisfaction, making it a top choice for anyone in Knoxville needing crawl space services.
Josh Cox and his team did an excellent job with out three crawl spaces. Extremely professional; from sales to final inspection it was a seamless process. No more snakes under the house, hurray!
The only issue I had was a schedule conflict. I was told someone would be at my residence between 7:30 and 9:30, they finally showed up around 2:30. The schedule issue was within the office, not the installers. The guys, Noah and Trafton, did a great job. The work was great. I highly recommend the company. There product is better than the competition not to mention that the pricing was better. I wasn't pressured into anything and was even given suggestions about my project to save myself money and time.
We had Crawl Space Ninja put in a French drain using the Hydraway system. We had the traditional black pipe French drain but it couldn't take care of the water flow. We also had them take our downspouts and run them into the ground and out away from the house by about 10'. Adam, Trafton and Ethan did a great professional job. They arrived on time in the morning and completed the job by mid afternoon. They cleaned up after themselves, filled in the ditch, sewed grass seed and covered it all with straw. We're very pleased with their work.