Apria Healthcare

Nov 2021

I would get supplies at random with bills ranging from $150-$300 without warning. I paid outstanding bills and canceled the subscription based supplies. Lack of communication, so I use to drive there since it is close tot he house.

Nov 2019

Been waiting 2 days for a replacement regulator. No one seems to know how to answer the phone and when they do you are then forwarded to a representative who can barely speak english. My Dr faxed 3 times for a new portable tank. All 3 times they could not find the order. To beat it all i was told i wasn't a patient of Apria. Then who the heck have i been paying my copays to every month. Said my name was wrong, ok gave them my name, even spelled it for them, still they can't get it right. Mailed them copy of insurance with my name and still they call me by a differant name. I'm done with Apria. My Dr is looking for another company for me.

Nov 2019

I am giving them a 3 instead of a 1 star because I was informed that my post had been read and that the situation has been taken care. +2 for handling things."Apria worked with another company in Knoxville. The other company said Apria should not be bothering me. The phone calls need to stop now. I have already taken this up with the Cancer Center here that put me in touch with the other company and said that Apria seems to be unable to keep track of their own paperwork so I don't feel cancer patients should have to deal with them. They go through enough as it is."