About 84 Lumber
84 Lumber is known for its polite and professional staff, creating a welcoming environment for all customers, including immigrants. However, some reviews point out issues with customer service, particularly at the counter where assistance can be hard to find. Delivery scheduling appears to be disorganized, leading to frustration for those making deliveries, with reports of staff being unhelpful. Additionally, there have been complaints about difficulty reaching the store by phone, with calls going unanswered. Overall, while some appreciate the professionalism, others highlight a need for improvement in organization and communication.
We just came from there and me and my husband were absolutely surprised at how well everything went. Their customer service was amazing. William was awesome. He banded and loaded up all the wood we needed. He was so kind about it even with them being so close to closing. They are super affordable and knowledgeable. We live about an hour away but we will continue to come here just because of their prices and customer service! Great job!
Delivered lumber, I was the first truck at the gate in the morning. Receiving gate is on the far right of the fence. Checked into the office and was told to go into the yard at 0700, took about 35 minutes to unload. Was already untarped and unstrapped. Very tight in the unloading area. You will have to make a turn around at the dock area to get facing back towards the gate. Not bad, but this place can be a little slow. 35 minutes to unload lumber isn’t very fast.
Not to bad. Very busy business
It was Monday so maybe that's why 🤔 but my wait time wasn't that bad, I've waited longer to be unloaded. 🥱 Nice people though, thanks guys. 👍