Reviews for Lafayette Heat & Air Conditioning
Add your commentLafayette Heat & Air Conditioning
1500 W Stone Dr, Kingsport
Directions Call Website Suggest an Edit
1500 W Stone Dr, Kingsport
Directions Call Website Suggest an Edit
Chase came out to service our A/C unit today. He was very nice and fortunately everything was clean and working well. Explained we may need the coils cleaned in a couple of years. He asked if we had any questions for him. Really appreciate his kindness, professionalism and letting us know what maintenance we will need to have done in the future. We will continue to use Lafayette HAC.
I can't begin to tell you how impressed I was with the service. My Airbnb guests arrived to the house temperature on 80. I called the after hours number and the technician Zach was at the place within 30 minutes. He diagnosed the issue and fixed the problem in no time. Since I am a semi-annual maintenance customer which is definitely worth it, the cost to repair the issue was minimal. Zach was amazing and explained everything that was wrong and when he called his manager Sam to ask him a question he was awesome as well. We use Lafayette for our main house as well and they do a prenominal job there too. Thank you Zach for a job well done. And thank you Sam as well.
I needed a hvac repair over weekend. So glad they hv service techs to come out Chase came out late and was able to fix my problem. Yes it did cost more but I was having out of town guest and it was very important to get repair done.